Terms & Conditions – FlowMail AI

These Terms & Conditions ("Terms") govern your use of FlowMailAI ("Service", "we", "our", or "us"). By accessing or using FlowMailAI, you agree to these Terms. If you do not agree, do not use the Service.

01 Use of the Service

FlowMailAI provides an AI-powered platform for generating email campaigns, content, and marketing materials.

You agree to:

Use the Service only for lawful purposes
Provide accurate account information
Not misuse or attempt to disrupt the platform

You must be at least 18 years old to use this Service.

02 Account Responsibility

You are responsible for maintaining the confidentiality of your login details and all activity under your account.

We are not liable for unauthorised access due to your negligence.

03 Payments & Access

3.1 Pricing

All prices are displayed at the time of purchase and may change at any time.

3.2 Payments

Payments are processed via third-party providers (e.g., Stripe, PayPal). You agree to provide valid payment information and authorise charges for subscriptions or one-time purchases.

3.3 Subscription Services

Subscriptions will renew automatically unless cancelled
You can cancel at any time
No partial refunds for unused time unless stated

04 Refund Policy

Refunds are subject to the terms stated on the sales page at the time of purchase.

Refund requests must be made within the stated guarantee period
Abuse of the refund policy may result in account termination

05 AI-Generated Content

FlowMailAI uses AI to generate content. You acknowledge:

Outputs are generated automatically and may not be unique
You are responsible for reviewing and using the content appropriately
We do not guarantee accuracy, legality, or performance of generated content

We are not liable for how you use AI-generated content or any results (or lack of results) from using it.

06 Intellectual Property

6.1 Our Rights

All platform technology, software, and branding remain the property of FlowMailAI.

6.2 Your Content

You retain rights to content you create using the platform
You grant us a limited licence to process your data to provide the Service

07 Prohibited Use

You agree NOT to:

Use the platform for spam, illegal marketing, or fraudulent activity
Violate email marketing laws (e.g., GDPR, CAN-SPAM)
Attempt to reverse engineer or exploit the system
Resell or redistribute the Service unless explicitly permitted

08 Service Availability

We aim to provide a reliable service — but:

We do not guarantee uninterrupted access
We may update, modify, or discontinue features at any time

No liability for downtime, data loss, or service interruptions.

09 Limitation of Liability

To the fullest extent permitted by law, FlowMailAI shall NOT be liable for loss of income, profits, or business opportunities; indirect or consequential damages; or errors in AI-generated content. Your use of the Service is at your own risk.

10 Indemnification

You agree to indemnify and hold harmless FlowMailAI from any claims arising from your use of the Service, your violation of these Terms, or your misuse of generated content.

11 Termination

We reserve the right to suspend or terminate your account at any time and remove access without notice if Terms are violated.

No refunds will be issued in cases of abuse or violation of these Terms.

12 Third-Party Services

FlowMailAI may integrate with third-party tools. We are not responsible for their performance, their policies, or their data handling practices.

13 Data & Privacy

Your use of the Service is also governed by our Privacy Policy.

14 Changes to These Terms

We may update these Terms at any time. Continued use of the Service constitutes acceptance of updated Terms.

15 Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled in the appropriate courts of that jurisdiction.

16 Contact Information

For support or legal inquiries, contact:

FlowMailAI Support

jcstaylor200@gmail.com